ÇİÇEK, I.; LANBARAN, N. M. Ethical guide to total quality management. International Conference on Scientific and Academic Research, [S. l.], v. 1, p. 238–243, 2023. Disponível em: https://as-proceeding.com/index.php/icsar/article/view/303. Acesso em: 3 jul. 2024.